Help Center Account & Settings

⚙️ Account & Settings

Manage your profile, control your notifications, and keep your account secure.

Your Profile

Your profile helps other members get to know you. Here's how to make it great:

Editing Your Profile

  1. Click on your avatar in the top navigation bar.
  2. Select "Profile" from the dropdown menu.
  3. Click "Edit Profile" to make changes.

Profile Elements

  • Profile photo: Upload a clear photo of yourself. Accepted formats are JPEG, PNG, GIF, WebP, or AVIF (max 2MB). Recommended aspect ratio: 1:1 (square format, e.g., 400×400, 300×300, or 200×200 pixels) for optimal display in avatars and member lists. This helps others recognize you at events.
  • Display name: The name that appears on your profile and in groups. Supports international characters including accented letters (á, é, ñ), emoji (😊, 🎉, 🚀), numbers, spaces, hyphens, and underscores. Express yourself with emoji alongside traditional characters!
  • Location: Your general area (helps with finding local groups).
Tip: A complete profile with a real photo makes you more approachable and helps build trust in the community.

Profile Photo Guidelines

Follow these recommendations for the best profile photo appearance:

  • Aspect Ratio: Use 1:1 (square) format for optimal display
    • Recommended sizes: 400×400, 300×300, or 200×200 pixels
    • Maximum resolution: 4096×4096 pixels (images larger than this will be rejected)
    • Formats: JPEG, PNG, GIF, WebP, or AVIF images are supported.
    • File size: Keep under 2MB for optimal performance
  • Content tips:
    • Use a clear, recent photo of your face
    • Ensure good lighting and focus
    • Choose a simple background that doesn't distract
    • Avoid group photos where you're hard to identify
Why 1:1? Square format ensures your profile photo displays consistently in avatars, member lists, and notifications without being cropped or distorted.

Notification Settings

Control what emails and alerts you receive from GatherLogic:

Types of Notifications

  • New events: Get notified when groups you've joined create new events.
  • Event reminders: Receive reminders before events you've RSVPed to.
  • Event updates: Be informed when event details change (date/time, location, or both).
  • Group announcements: Broadcast messages sent by organizers to all group members.
  • Contact Organizer messages: Notifications when an organizer replies to your conversation.
  • Organizer message alerts: Notifications for organizers when a member sends a new message or reply.

Managing Notifications

  1. Click on your avatar in the navigation bar.
  2. Select "Settings" or "Notification Preferences."
  3. Toggle notifications on or off for each category.
  4. Save your changes.

Per-Group Notifications

You can customize notifications for individual groups:

  1. Go to the group's page.
  2. Click the Manage Membership dropdown.
  3. Select Email Notifications.
  4. Choose your preferences for that specific group.
Tip: If you're in many groups, consider turning off notifications for less active ones to avoid inbox overload.

Google Sign-In

GatherLogic supports Google OAuth for convenient and secure account access:

Signing In with Google

  1. Visit the login page: Click "Login" in the navigation bar.
  2. Click "Continue with Google": Look for the Google sign-in button.
  3. Choose your Google account: Select which Google account to use.
  4. Authorize access: Grant GatherLogic permission to access your basic profile.
  5. You're logged in! No password needed - Google handles authentication.

Linking Google to Existing Account

If you created your account with email, you can link Google for easier login - it happens automatically!

  1. Go to the login page: Visit the login page.
  2. Click "Continue with Google": Use the Google Sign-In button.
  3. Sign in with Google: Use your Google account credentials.
  4. Automatic linking: If your Google email matches your existing GatherLogic email, your accounts will be linked automatically.
💡 How it works: The system automatically detects when your Google email matches an existing account and links them seamlessly. No manual linking required!

Benefits of Google Sign-In

  • No passwords to remember: Use your Google account credentials.
  • Enhanced security: Google's robust authentication and 2FA support.
  • Quick access: One-click sign-in on trusted devices.
  • Automatic profile sync: Profile photo and name sync with your Google account.

Password Login Control

After linking your Google account, you have full control over password login:

  • Enable Password Login: Allow password sign-in, then request a password reset to create your password.
  • Disable Password Login: Remove password access for Google-only sign-in (maximum security).
  • Flexible Switching: Toggle between modes anytime from your profile settings.
  • Security Choice: Choose convenience (both methods) or maximum security (Google only).
💡 Where to find it: Look for the "Allow Password Login" toggle in your profile settings after linking a Google account.
📝 Important: When enabling password login for the first time on a Google-only account, you'll need to complete a two-step process:
  1. Enable the "Allow Password Login" toggle in profile settings
  2. Request a password reset to create your password
Your account starts with no password, so you must set one through the password reset process before you can use email/password sign-in.

Password & Security

Keep your account secure with these features:

Changing Your Password

  1. Go to your account settings.
  2. Click "Change Password."
  3. Enter your current password and your new password.
  4. Confirm your new password and save.
Google Sign-In Users: If you're using Google-only sign-in, you'll need to enable password login first using the "Allow Password Login" toggle in your profile settings, then request a password reset to create your password.

Password Best Practices

  • Use at least 10 characters.
  • Include a mix of letters, numbers, and symbols.
  • Don't reuse passwords from other sites.
  • Consider using a password manager.

Forgot Your Password?

  1. Go to the login page.
  2. Click "Forgot Password."
  3. Enter your email address.
  4. Check your email for a password reset link.
  5. Click the link and create a new password.
Note: Password reset links expire after a short time for security. If your link has expired, request a new one.

Email Settings

Your email is used for account access and notifications:

📧 Important: Email addresses cannot be changed after account creation. Your email serves as your unique account identifier and is used for login, notifications, and account recovery. Choose an email address you'll have long-term access to when signing up.

Email Verification

We require email verification to:

  • Confirm you own the email address.
  • Ensure you receive important notifications.
  • Help recover your account if needed.
Tip: Add noreply@gatherlogic.com to your contacts to ensure our emails don't go to spam.

Privacy Settings

Control who can see your information with our privacy features:

Group Visibility Control

You can control who sees your group memberships:

  • Show to Members (Default): Logged-in GatherLogic members can see your groups.
  • Private: Only you can see your group memberships.
  • Non-logged-in Users: Can never see group memberships, regardless of your setting.
🔧 Where to find it: Look for the "Show Groups to Members" toggle in your profile settings under the "Privacy Settings" section.

Other Privacy Information

  • Group visibility: Your group memberships are always visible to other members of the same groups.
  • Event participation: Your event RSVPs and attendance are visible to group members and event organizers.
  • Profile information: Your profile is accessible to other GatherLogic members for community interaction.

For more information about how we handle your data, see our Privacy Policy.

Email Privacy Settings

Control how your email address is shared with group organizers:

Understanding Email Sharing

When you join a group, organizers may need your email address for:

  • Sending important group announcements
  • Coordinating event logistics
  • Emergency communications
  • Community building and networking
🔒 Privacy First: Your email is never shared with regular group members - only with organizers who need it for group management.

Email Sharing Preferences

You can choose how your email is shared when joining new groups:

🔓 Always Share

Automatically share your email with organizers when you join any group. This is the most convenient option if you frequently join groups and want organizers to be able to contact you.

❓ Ask Me Each Time (Default)

You'll be prompted to decide whether to share your email each time you join a new group. This gives you control based on the specific group's needs and your comfort level.

🔒 Never Share

Never share your email with organizers. Important: You will not be able to join groups that require email sharing - you'll need to either share your email or find groups with optional or disabled email settings.

Forward-Only Consent

Important: Your email sharing preference only affects new groups you join. Existing group memberships keep their current consent status.

  • Already joined groups: Your consent status remains unchanged
  • Want to change consent? Leave the group and rejoin to set new consent
  • This protects: Organizers who relied on your consent for group communication
💡 Why forward-only? This ensures organizers can continue to communicate with members who previously consented, while giving you control over future group memberships.

Group Email Requirements

Organizers can set their group's email requirement:

  • Disabled: No email prompt - members join directly
  • Optional: Members choose whether to share their email (most common)
  • Required: Members must share their email to join the group

Important: If a group requires email sharing, you will not be able to join without providing your email address. You'll need to either share your email or choose not to join that group.

Managing Your Email Privacy

  1. Click on your avatar in the navigation bar
  2. Select "My Profile" from the dropdown
  3. Click "Edit Profile" on your profile page
  4. Scroll to the "Email Privacy" section and click the orange "Manage Email Sharing Preferences" button
  5. Choose your preferred sharing option and save your changes

You can also access it directly at /profile/email-privacy.

Viewing Your Current Status

On the Email Privacy page, you can see:

  • Your current global preference
  • All groups you belong to with their email requirements
  • Your consent status for each group
  • Which groups require email access

What Organizers See

Email addresses are not visible on the group members list. Organizers can only access member emails through:

  • Export data: Only consented emails included in CSV/JSON downloads
  • Audit logging: All email access is logged for privacy compliance
🔍 Audit Trail: All organizer access to member emails is logged for privacy compliance. These logs are maintained by the platform for regulatory and compliance purposes.

Changing Your Mind

If you no longer want to share your email with a group:

  1. Visit the group's page
  2. Click "Leave Group" (or find the leave option in group settings)
  3. Confirm you want to leave
  4. If you rejoin later, you can choose new consent based on your current preference
⚠️ Important: Leaving a group is currently the only way to revoke email consent for existing memberships. This ensures organizers who rely on email communication aren't suddenly cut off.

Deleting Your Account

If you decide to leave GatherLogic, you can delete your account:

  1. Go to your account settings.
  2. Scroll to the bottom and click "Delete Account."
  3. Confirm your decision.
Warning: Deleting your account is permanent and cannot be undone. You will lose:
  • All your group memberships
  • Your event history and RSVPs
  • Any groups you organize (they will be deleted or transferred)
  • Your profile and all associated data

If you're having issues with your account, please Contact Support before deleting. We may be able to help!

Account Lifecycle

Manage your account status and data according to your needs:

Account Deactivation

Temporarily disable your account without losing your data:

When to Deactivate

  • Taking a break from GatherLogic
  • Reducing digital distractions
  • Temporary privacy concerns
  • Testing other platforms

What Happens When Deactivated

  • Profile hidden: Your profile becomes invisible to other users
  • No notifications: You stop receiving all email and in-app notifications
  • Data preserved: All your data (groups, events, profile) is saved
  • Cannot login: Your account is temporarily inaccessible

How to Deactivate

  1. Go to your account settings
  2. Look for "Deactivate Account" option
  3. Confirm your decision
  4. Your account is immediately deactivated

Account Deletion

Permanently delete your account and all associated data:

Before Deleting

  • Download your data: Save any information you want to keep
  • Cancel subscriptions: End any premium services or recurring payments
  • Inform groups: Let group organizers know you're leaving
  • Consider alternatives: Try deactivation first if unsure

What Gets Deleted

  • Profile information: Name, bio, photo, social links
  • Group memberships: All group associations and roles
  • Event RSVPs: Your event attendance history
  • Messages: Conversations and communications
  • Activity data: Usage history and preferences

What Remains

  • Group content: Events and discussions you created may remain
  • Anonymous data: Some usage statistics for analytics
  • Legal records: Required data for legal compliance

How to Delete Your Account

  1. Go to your account settings
  2. Find "Delete Account" option
  3. Confirm your identity (password or email verification)
  4. Acknowledge data deletion consequences
  5. Confirm deletion - this action is permanent
Important: Account deletion is permanent and cannot be undone. Make sure you want to permanently lose all your data and connections.